College Recruiting for Hospitality and Tourism
Rakuna accelerates the recruitment of young talent and drastically increases the effectiveness of college recruiting to deliver on your promise of exceptional hospitality experience.
Our Customers
Companies around the world are using Rakuna platform to scale recruiting. Rakuna has got you covered on every front!
Win Talent With Superior Candidate Experience
Compete for, and reel in, crucial talent against other service sectors with a recruitment platform tailored for building solid relationships and critical data collection. With the help of Rakuna Campus & Event Recruiting Software, impress your clients and applicants with a smooth, paperless hiring procedure.
Ready-To-Recruit on All Event Types
Hospitality & tourism is about providing customers with an outstanding experience. Bring this core value to campus recruiting with pre-event registration, instant on-site resume capture with Rakuna Event App, and post-event communication to identify, attract, and recruit prospective college candidates.
Make More Data-Driven Placements With Rakuna
Empower Your Recruiters With Powerful Campus & Event Recruitment Features
INSTANT CANDIDATE RESUME CAPTURE:
Eliminate the need for manual data entry with AI-enabled OCR snapshot technology, which helps to capture and parse all candidates' information instantly.
STREAMLINED CANDIDATE DATABASE:
Manage your stream of candidates with easy-to-use searching and filtering functions in real-time for optimal evaluation.
SUPPORT ALL EVENT TYPES:
Whether you recruit from in-person, virtual, or hybrid events, Rakuna's campus & event solution suite has you covered for all types of events.
COLLABORATIVE WORKSPACE:
Strategize with your team and manage your events, documents, staff, and attendees in one centralized space that encourages seamless collaboration.
OFFLINE SUPPORT:
Prepare your recruiting team for any situation — Capture candidates' data and evaluation anywhere, anytime. Evaluate, and collect data, even without the Internet.
STANDARDIZE CANDIDATE EVALUATION:
Candidate evaluation forms are totally customizable, allowing you to standardize your staff's interactions and collect additional candidates' data.
SET UP POST-EVENT AUTOMATED COMMUNICATION:
Create the ultimate candidate experience and keep your leads engaged by setting up automated post-event touchpoints.
EVENT ROI REPORTS:
Use our metrics reporting tools to collect valuable candidates' feedback and track your ROI with comprehensive and meaningful visuals.
Have questions about Rakuna’s Campus & Event Recruiting Solutions?
What kind of devices is compatible with Rakuna Recruit?
Rakuna Recruit mobile app is now available on the Apple App Store and Android Play Store. Users can deploy the app on iOS and Android devices.
How does the OCR technology work?
Rakuna’s Optical Character Recognition (OCR), which is AI-based and specifically designed for recruiting, automatically parses the following information from paper resumes:Full Name (required)Email (required)School / Institution (if applicable)Major (if applicable)GPA (if applicable)Graduation date (if applicable)In case of low-quality snapshots, our team of Event Operators will assist the process and notify customers of unidentified candidates via email.
How accurate is your OCR technology?
Rakuna’s OCR has constantly been parsing resumes with over 99% accuracy rates, given the snapshots are taken in decent conditions by Mobile App users.
How long does it take for the parsing to be done? (for the information to show up on the My Candidate’s list)
Snapshots are handled in batch, and processing time may vary depending on the quantity, image quality, etc. But the parsing job has always been completed shortly after an event is over. Therefore, when your team returns to your office, all the snapshots should have been processed and ready to view.
Can I use Rakuna Recruit without WiFi/Data?
Yes. When no Internet is available, you can still capture candidate information and evaluation. The app will store the data locally. Once you have a WiFi/Data connection, you can click the “cloud” symbol in the “My Candidates” screen to sync and upload all data to the cloud.See detailed instructions at our Knowledge Base.
Can I customize the notes section and evaluation form?
Yes. You can create customized candidate evaluation forms and specifically assign them to each event.
What if candidates do not bring paper resumes?
Rakuna Recruit includes a ‘manual input’ option so you can let candidates enter their names and contact information so that you can reach out for an electronic version of their resumes after the event! Want to process candidates even faster? Use our ‘Kiosk mode.’ Candidates can fill in the most basic information for your team to reach out to post events.Users can put kiosk mode in a ’lock state.’ Without your authentication, candidates will not be able to access other parts of the Event Recruit App, keeping your data strictly confidential.
Unlocking the Potential of Young Talent in Tourism: 3 Key Areas for Improvement
Flexibility in work schedules:
According to a report from employee experience platform Harri and data and insight consultancy CGA, up to 49% of a 5000-individual sample group said they first look for flexibility and work-life balance before accepting a hospitality job. Even through the interview process, recruiters can promote their company’s flexibility. With interview scheduling tools like Rakuna, you can hand your candidates the freedom of scheduling and rescheduling to engage with candidates or allocate resources to other critical tasks.
Improve candidate experience:
While it should go without saying, companies that successfully attract talent sell the company and candidate experience first, then the job and pay second. A positive candidate experience can begin with how you communicate with your lead. Need a communication strategy that is pertinent, timely, and attentive? Schedule post-event interactions using email or text automation features in software such as Rakuna’s Campus & Event Recruiting Solution. Don’t leave your prospects hanging.
Highlight technical efficiency:
With all of the technology being and will be implemented to improve the job efficiency of the hospitality industry, the prospect of doing tasks the “pen-and-paper way” can be terrifying, especially for young candidates in your college recruiting programs. Recruiters should highlight various technological aspects of a position if they are available. For example, voice-activated technologies like online reservation systems are all areas that hotel staff may manage and program.
Diversity and Inclusion:
Hospitality recruiters also need to address the issue of diversity and inclusivity in their recruitment strategies. Historically, the tourism industry has been criticized for its lack of diversity, particularly at the leadership level. To attract a diverse range of young talent, recruiters must be intentional in their efforts to create inclusive hiring practices and foster a culture of belonging within their organizations.